Savage Arms =GOOD service

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  • Last Post 18 February 2015
tturner53 posted this 02 February 2015

Just wanted to report a very positive experience with Savage's service department. I have a Model 40 (new version) in 22 Hornet. Mine, like many others, has had extraction problems. Lots of talk, fixes, etc. on the web re. these babies. An otherwise awesome rifle, beautifully made. After a lot of frustration I just shoved it into the back of the box. All this talk about .22 cbs in competition made me pull it back out. To get to the point, after owning it around 6 years (They're discontinued now making M25) I called Savage five days ago. They sent me new improved extractors immediately, no questions. Haven't put them in yet but I'm optimistic this is the fix. The nice lady on the phone took care of it like it was her job, and happy to do it.

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expanman posted this 14 February 2015

I had dealings with Savage customer service last year. I'm sorry to say my experience was not nearly as positive as yours. I had a Model 10 in .308 I bought new and was having difficulty getting consistent results. My ultimate plan was to shoot cast with it provided I could determine the underlying issue.  To make a long story short, the barrel bore was .0015” LARGER on the muzzle end than on the breech end. Ultimately, the rifle made 2 trips back to Savage. First time, it came back with a parkerized barrel that was .002” LARGER on the muzzle end. I was astounded. This rifle was finised with traditional hot blue on all parts when I bought it.  Back to Savage again. This time it was all blue again, but still wore a barrel .002” OVER on the muzzle end. This time my inqueries were met with the  ” meets our specifications ” line.  Sold the rifle. Lesson learned.

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RicinYakima posted this 14 February 2015

We all have those tales! I bought a new Rem 700 Varmint in .308 in 1996. You could not get the fired case to re-chamber as the case neck was so out of line. As a case rolled across the bench, it would make a oval pattern. The chamber was 0.015” off center line of the bore. Of course is was “within specifications". They would not fix it , but then I have never bought another Remington product since then either! Ric

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John Alexander posted this 14 February 2015

I have has good luck with Savage sending me small parts free twice.  Once  for a 110 that arrived in 1959 with a firing pin with a completely square end and an extractor that wouldn't extract.  The new ones worked fine. Later they sent extractor parts for a M-12

The last Savage M-12 “Low Profile"I bought and probably ever will has lands on one side starting over a land's width ahead of those on the other.  I don't know how you can get a normal throating reamer in that crooked. Sent it back but it was “in spec.”  I have to add that it averages .75MOA for 5-shot group with good JBs but not so much with CBs I'm not going to waste any more time with it and CBs until I get around to rethroating. Maybe most manufacturers now have elastic spec. John

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expanman posted this 15 February 2015

I guess the reality on the current situation is buying a firearm from most of the major manufactures is a lot like playing the lottery. You might hit the jackpot, but the odds are against it.  Better plan on your purchase to be a work in progress.

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cbshtr posted this 17 February 2015

Bought a Savage Whitetail Hunter in 308. Muzzle was larger than the breach. Bought it specifically to hunt and compete with lead bullets. It shot 8” patterns at 200 yards. After posting a thread about it others mentioned they had the same results and Savage's response was it was within specs. Not wanting to waste my time with CS I sold the gun at $125 loss.

Robert Homan

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bandmiller2 posted this 17 February 2015

Wish the ell they bring back the old 99. With modern CNC machines I think they would be affordable. If you've ever had one apart, their a marvel of simplicity. Frank C.

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OU812 posted this 17 February 2015

I use a Hawkeye bore scope to inspect chamber throat, rifling and crown before buying. Pin gauges or different size reamer bushings can be used to inspect bore diameter. Some guys can look down a clean barrel to tell if it is strait or not...I cannot.

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John Alexander posted this 17 February 2015

If everybody would follow your lead maybe they would clean up their act.  We're not talking about custom quality here only barrels with out reverse choke,  chambers and throats more or less lined up with the bore etc.

One of the problems is that jacketed bullets will put up with a lot and still shoot reasonable well as with my crooked throat Savage with a loose area in the barrel.  So in a sense they are right many of the things that give CB shooters fits may not bother others.

John

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Ken Campbell Iowa posted this 18 February 2015

production class = testing rifles.

should show us which store-bot rifle to buy to shoot cast bullets out of ... a valuable class we suppose ...

oh wait, .... lately it has been * SAVAGE * ,,,

....what the .... ??

ken ..in an advanced state of fibrillation ...

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John Alexander posted this 18 February 2015

Geez Ken, I don't think anybody meant to say that Savage is any worse than the others. I had four barrels on a Marlin before they didn't look rotted inside but only three on a Ruger #1 for the same reason.  To their credit both companies keep on replacing barrels and Ruger gave me a completely different new rifle once.  They do try I think but sometimes screw up. John

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