I sent him the Beretta NEOS parts, he quickly did his magic and sent the parts back. I put the pistol together and shot it today.The NEOS trigger-as built-is awful. Bill fixed it, now the trigger is just great.Bill wrote the article in TFS about 32-20 SSR loads, I think.He fixes triggers on ARs, and other pistols, and???It is amazing to deal with a gunsmith guy who doesn't take several years to do an hour's worth of work.Thanks Bill;joe b.